Every club we work with has been visited in person by an EFA team member. We've seen the facilities, met the staff and inspected the living arrangements before we recommend a club to any family.
Arrangements do differ between clubs, and we'd rather set that out upfront than give you a one-size-fits-all answer:
Accommodation: Most players live at a residency alongside other players — some clubs run their own, others use a long-standing accommodation partner they've worked with for years. Either way, it's been inspected by us and arranged before your child flies.
Meals: Three meals a day are included as part of the residency.
Transport: Most clubs provide daily transport to and from training, either club transport or a public transport card. A few don't, and where that's the case we tell you before you select the club and your agent works out the arrangement with you.
Airport pickup: Arranged for every player, every trip. Your child is met on arrival and taken to the residency.
Your agent confirms exactly what each club provides before you make a final selection, so you know what you're committing to.
Day to day, your child has a dedicated support agent as their main point of contact overseas. They check in weekly, and both you and your child can reach them on WhatsApp whenever you need to.
We stay in regular contact with the club, pass on their evaluations, and act on anything that comes up. Your child won't be living alone — players share the residency with other trialists and club players.
If they need medical attention, clubs provide access to a physio for training knocks. For anything beyond over-the-counter medication there's a named contact at the club, and your support agent will organise care and keep you informed throughout. We ask every family to hold travel insurance covering medical treatment and sports injury, and your agent will tell you what to look for in a policy — that's the cover that matters if something significant happens.
And if something does come up — illness, injury, homesickness, a problem at the club — your support agent is the first call, and we work with the club and with you to sort it out. That's the part we can promise: you won't be dealing with it alone.